What data do you collect?

Name, email, date of birth, address and transaction data for account management, verification and legal obligations.

How long is my data kept?

Account data while your account is active; transaction data five years for tax purposes.

Do you share my data?

Only with payment providers, game suppliers and regulators under confidentiality. Never commercially without consent.

RoiBets Casino Privacy Policy

Q: What are my rights?

Access, rectification, erasure, objection and portability. We respond within 30 days.

RoiBets Casino places the highest priority on protecting your personal data. This policy describes the data we collect, how we use it and what rights you have. We process personal data in line with the UK GDPR and Data Protection Act 2018.

What data we collect

When you open an account we collect name, email, date of birth and address to verify your age and comply with anti-money-laundering rules. We also log technical data such as IP address, browser type and device information.

Financial data

For deposits and withdrawals we process bank account numbers, e-wallet addresses or cryptocurrency wallets. This data is stored encrypted.

Gameplay activity

We record your wagers, wins, losses and session duration for balance management and safer-gambling monitoring.

How we use your data

Your personal data is used for:

Account management and security
Identity and age verification
Processing transactions and bonuses
Customer support
Marketing with your consent
Legal obligations
Improving the platform

Sharing of data

We never share your data for commercial purposes without consent. Sharing is limited to payment providers, game suppliers, regulators and service providers under strict confidentiality.

Retention

Account data is kept while your account is active. Transaction records for five years under tax rules. Support communications for two years.

Your rights

You have rights of access, rectification, erasure, objection and portability. We respond to requests within 30 days. You can complain to the Information Commissioner's Office (ICO).

Cookies

We use cookies to optimise the platform. More detail in our cookie policy.

Security

We use SSL encryption, firewalls, regular audits and strict access controls.

Changes

This policy may be updated from time to time. Material changes are notified by email.

Contact

Questions? Reach out via live chat or email.